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Who we are
Suggested text: Our website address is: https://thebakersshop.net/.
Comments
Suggested text: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
Suggested text: If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Suggested text: Visitor comments may be checked through an automated spam detection service.
INFORMATION WE MAY COLLECT FROM YOU:
- It is your choice whether or not to provide us with personal information. Personal information (or ‘personal data’) means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).
- The information we may collect from you includes, but is not limited to:
- Personal contact details such as name, title, address, telephone number, email address, your preferences for receiving marketing from us and your communication preferences that you may provide to us by filling in forms on our Site, or if you request information from us or when telephoning us;
- correspondence, or a record of it if you should contact us;
- details of your visits to our Site (including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own purposes or otherwise) and the resources that you access;
- surveys that we use for research purposes, which we may ask you to complete, although you do not have to respond to them.
- It is important that the personal data we hold about you is accurate and current. Please advise us if your personal information changes during your relationship with us.
- We may provide you with the option to select whether you would like to receive information from us by opting in or out of receiving promotional offers. In some circumstances, you will not have the option to opt out, for example, when we are administering a transaction requested by you, or if we are satisfying a legal requirement.
HOW DO WE COLLECT YOUR INFORMATION?
In a bakery shop, customer information can be collected in various ways, often to enhance customer experience, manage orders, and perform marketing activities. Here are some common methods used by bakeries to collect customer information:
Point of Sale (POS) Systems:
- Purchase Data: When customers make a purchase, their transaction details, such as items bought, payment method, and purchase date, are recorded.
- Loyalty Programs: Customers may sign up for loyalty programs, providing personal details like name, email, and phone number to earn points or rewards.
Online Ordering Systems:
- Website Orders: Customers place orders on the bakery’s website, entering personal information such as name, address, email, and phone number for delivery or pickup.
- Mobile Apps: Similar to websites, bakery apps collect customer information during the ordering process.
Subscription Services:
- Newsletter Sign-ups: Customers can subscribe to newsletters, providing their email addresses to receive updates and promotions.
- Monthly Boxes or Memberships: For subscription services offering regular deliveries, more detailed information, including payment details, may be collected.
Customer Feedback and Surveys:
- Feedback Forms: Physical or digital forms where customers provide feedback, often including contact details.
- Surveys: Customers may be asked to participate in surveys, sharing their opinions and personal information.
In-Store Wi-Fi:
- Wi-Fi Access: Offering free Wi-Fi in the shop can collect data like email addresses or social media logins from customers.
Social Media:
- Engagement and Contests: Running contests or engaging customers on social media platforms may involve collecting information such as usernames, email addresses, and responses.
Reservations and Events:
- Event Bookings: For events like baking classes or private parties, customers provide details such as names, contact information, and preferences.
- Reservations: For pre-ordering specialty items or booking tables (if applicable), personal information is collected.
Payment Processing:
- Credit/Debit Card Transactions: Payment processors collect and store information such as card details, billing addresses, and contact information.
Data Privacy and Security
It’s important for bakeries to comply with data protection regulations such as the GDPR (General Data Protection Regulation) or CCPA (California Consumer Privacy Act). This involves:
- Obtaining Consent: Ensuring customers agree to their data being collected and used.
- Transparency: Clearly informing customers how their data will be used.
- Data Security: Protecting collected data through secure storage and encryption.
- Access and Control: Allowing customers to access their data and request its deletion if needed.
By implementing these practices, bakeries can effectively collect and use customer information while respecting privacy and maintaining trust.
